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Downloads & Refunds

Download Policy



The relevant download will be made available immediately when payment is authorized or you enter a valid code and you acknowledge that this is the case and that, therefore, you will have no right to change your mind (sometimes known as a ‘cooling off’ right) once the download has started.


Where you pay to download any paid-for Licensed Content, we warrant that it will, when downloaded, substantially comply with the description provided by us at the point of download and that any services we provide through it will be provided with reasonable care and skill. 

What you are not allowed to do

  • rent, lease, loan, sell, license, or transfer access to the Site or Product to any third party or exploit the Site or Product for commercial purposes or otherwise use any information on the Site or in a Product (either directly or indirectly) for profit or gain;

  • copy or store any Product or the Site (or any part thereof) other than for your own non-commercial, personal use;

  • store the Site or any Product on a server or other storage device connected to a network or create a database;

  • interfere with, disrupt, alter, translate, or modify the Site or Product or any part thereof, or create an undue burden on the Site or Product or the networks or services connected to the Site or Product, nor attempt to circumvent the security of any servers on which the Site or Product is hosted;

  • reverse engineer, decompile, disassemble, or reverse compile the Site or any Product;

  • introduce software or automated agents or scripts to the Site or Product so as to produce multiple accounts, generate automated searches, requests and queries, or to strip, scrape, or mine data from the Site or Product;

  • transmit, distribute, introduce or otherwise make available in any manner through the Site or Product any computer virus, keyloggers, spyware, worms, trojan horses, time bombs or other malicious or harmful programming; or

  • use any Product of the Site in a way that might damage our name or reputation or that of any of our affiliates;

  • export any Product in breach of the applicable export or import laws of any country;

  • publicly display, perform, republish, or reproduce any Product or any product we make available for download from the Site (including without limitation by way of email, newsgroups, file or discussion areas, intranet or internet site or any other means);

  • tamper with, bypass or alter any security, digital rights management, or other licensing enforcement procedures relating to the Product, Site or Services; or

  • otherwise, do anything not expressly permitted by these terms.

All rights granted to you under these terms will terminate immediately in the event that you are in breach of any of them.

To do anything with any Product that is not expressly permitted by these terms, you will need a separate license from us. Please contact the publisher using the Contact Us details on the main page.

Refund Policy

We want you to be happy. If you have a question, problem, concern, or simply regret your purchase, please contact us at

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